Payment Policy

At Mark & Emily Toronto, we offer a selection of secure and convenient payment methods to ensure a seamless shopping experience for all our customers.
Please note that the available payment options may vary depending on your location. It is the customer’s responsibility to confirm which payment methods are available at checkout.

Accepted Payment Methods

We currently accept the following payment options:

  • Credit Card (Visa, Mastercard, American Express)

  • Apple Pay

  • Shop Pay

  • Google Pay

All transactions are processed securely through our trusted third-party payment providers.
Payments are charged in your local currency (where applicable) to provide a transparent and straightforward checkout experience.

Payment Security

Your online safety is our highest priority.

  • All transactions are protected by SSL (Secure Socket Layer) encryption, ensuring that your payment information is transmitted securely.

  • Mark & Emily Toronto does not store or have access to your credit card, Apple Pay, Shop Pay, or Google Pay credentials at any time.

  • We only use verified, PCI-compliant payment processors that adhere to international data protection and financial security standards.

Payment Processing

Your order will be processed only after payment has been successfully completed.
Once your payment is confirmed, you will receive an order confirmation email, and your order will move into processing for fulfillment and shipment.

If your payment fails or is declined, your order will not be processed, and you will be prompted to complete payment using one of the supported methods.

Refunds

If you qualify for a refund (for example, after an approved return), the refund will be processed within 14 days after the returned item has been received and inspected.

Refunds are always issued via the original payment method used during checkout.
Please note:

  • Original shipping costs are non-refundable.

  • Refund timelines may vary slightly depending on your payment provider (e.g., Apple Pay, Shop Pay, or your bank’s processing time).

Contact Information

If you have any questions or concerns regarding payments, please contact our support team:

Company Name: Mark & Emily Toronto
Email: info@markemilytoronto.com